We offer Free Shipping on all orders.

Orders are typically processed and dispatched within 1–3 business days and delivered within 7–12 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and carrier details. Please allow 48–72 hours for tracking information to become available in the carrier's system.

If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, unwashed, unworn, and returned in their original condition with all tags attached. Return shipping costs are the responsibility of the customer, and a valid tracking number is required for all approved returns.

To start a return, please contact our customer support team at care@wellsandmercer.com within 30 days of delivery. Once your request has been reviewed and approved, you will receive the return instructions and designated return address.

For full details, please review our Refund Policy.

If you have any questions regarding your order, shipping, returns, or our products, our support team is here to help.

You can contact us anytime by email at care@wellsandmercer.com or by using the Contact Form available through the Contact page on our website.

We aim to respond to all inquiries within 1–2 business days.